NCC Lead Estonia
Susanna Oja is the Head of the Competence Centre for Natural Language Processing at the Institute of the Estonian Language. She has studied Norwegian Language and Literature at University of Tartu and worked as a Norwegian teacher for a while.
For most of her career she has proved herself as Head of Nordic Private Sales Support at one of the leading insurance companies in the Nordics. At the insurance company, she had her first taste of digitalisation, robotics, mobility, AI, chatbots and the importance of personalized solutions which all led the way to her current position.
After leaving the insurance industry, she has been acquiring new skills in IT field and is currently improving her knowledge in both back- and front-end technologies.